Shipping & Returns


Shipping 

Shipping is currently free on all orders.

Your prints will be carefully packaged for their journey to you. All prints are packaged in an individual acid-free cello sleeve for protection. 5x7" and 8x10" prints are shipped flat in a hard-backed mailer. 11x14" and 13x19" are shipped in a strong shipping tube. If they should arrive in less than perfect condition, please contact us straightaway. 

Prints are custom-printed when you order. Please allow 3-5 business days for processing. Shipping times to different countries can vary. If you don't receive your prints within 3 weeks, please contact us.

If you need your prints by a specific date, please remember to allow adequate processing and shipping time. Please contact us if you need more advice. 

 
Returns 

All prints are custom-printed directly for you. Therefore it is not possible to return prints unless there is a problem with your order. Please contact us straightaway if you are not highly delighted and we'll work with you to put it right.